Return & Refund

Returns
We accept returns for unused and unopened items within 30 days of the original purchase date. To start a return, contact us at mamanovaus@gmail.com or call 909-296-1202 to receive a Return Authorization. Returns without authorization may not be accepted.

Return Instructions
Package the item securely in its original packaging, include proof of purchase, and ship it to the address provided in the return authorization. Customers are responsible for return shipping costs unless the item is defective or sent in error.

Refunds
Once we receive and inspect the returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method used for the purchase.

Exchanges
We accept exchanges for unused items. To request an exchange, contact us at mamanovaus@gmail.com or 909-296-1202. You will receive instructions to return the original item and receive the replacement. Customers are responsible for shipping costs unless the exchange is due to a damaged or defective item.

Non-Returnable Items
Items that are opened, used, or marked as final sale cannot be returned or exchanged. Gift cards and personalized items are also non-returnable.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately. We will provide instructions for returning the item and arranging a replacement or refund.

Contact
Mamanova
8417 Forest Park Street
Chino, CA 91708
Email: mamanovaus@gmail.com
Phone: 909-296-1202